Job Title: Hospitality Operations Manager
Our leading hospitality group in Dublin 4 seeks an experienced Duty Manager to join their management team. As a key member of the operations team, you will be responsible for overseeing day-to-day hotel activities, maintaining exceptional customer service standards, supervising staff, and ensuring compliance across all departments.
Role Overview:
* Oversight of daily departmental operations during assigned shifts.
* Maintenance of consistent operational standards and a welcoming atmosphere throughout the property.
* Inspiration and motivation of staff members to achieve high performance levels through teamwork promotion.
Key Responsibilities Include:
Detail-oriented shift handovers ensure continuity while addressing guest enquiries professionally. Efficient issue resolution is achieved through proactive responses to complaints.