Job Description:
Main Purpose of the Role
To ensure the store operates efficiently and effectively, providing our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.
Key Requirements:
* 2 years' experience in a relevant position is desirable
* Good knowledge of Microsoft Office (Excel, Word)
* Experience balancing cash/tills
* Highly driven with a strong work ethic
* An understanding of how to achieve KPIs and targets
* Commerciality and brand awareness
* Passion for grocery retail
* Ability to thrive in a fast-paced working environment
Main Duties:
* Living Our Brand Values: Actively embody SuperValu's brand values: Genuine, Passion for Food, Vibrant, Committed, Innovative, and Imaginative
* Sales Target Achievement: Set, monitor, and achieve sales targets with the team on gross profit margin, net margin, waste, and other KPIs as agreed with Store Manager
* Planogram Implementation: Implement planograms correctly and ensure the correct range is in place in store
* Store Presentation: Merchandise and present the store to the highest standard
* Leadership and Teamwork: Be approachable and a role model who leads by example, encouraging teamwork and fostering a positive attitude and atmosphere in the workplace
* Communication: Develop and promote good communication between employees and management in a safe, respectful, and inclusive environment
* Team Development: Support Store Manager in the development and training of the team and in ensuring the smooth running of the store
* Employee Performance Management: Manage employee performance, giving regular feedback, recognition, and encouragement
* Customer Service: Deal with all customer queries efficiently, professionally, and consistently with store policy
* Margins Understanding: Understand achieving margins in all departments
* Initiative and Adaptability: Engage with new initiatives and embrace new ways of working