Our client, a leading international company in the veterinary healthcare sector, is seeking a Customer Care Administrator to join their team in Co. Meath.
This is an excellent opportunity for someone with customer service, administration, or sales support experience who enjoys building customer relationships and delivering outstanding service. Working as part of a friendly and supportive team, you will play a key role in ensuring customers receive a first-class experience.
permenant role working Monday to Thursday 8.30-17.00 Friday 8.30-15.30 Fulltime onsite in Gormanston, Co. Meath
Key Responsibilities
Act as a key point of contact for customers via phone and email.
Manage customer accounts and build strong customer relationships.
Respond to customer enquiries and provide timely support.
Coordinate with internal departments including Sales, Finance, Marketing, and Service teams.
Support the administration of service contracts and customer records.
Assist the sales team by creating sales opportunities and processing sales orders.
Maintain accurate customer information and documentation.
Work collaboratively with colleagues to ensure a high level of customer satisfaction.
Requirements
Own transport required as public transport is not available.
Previous experience in a customer service, customer support, administration, or sales support role.
Strong communication and relationship-building skills.
Excellent organisational skills and attention to detail.
Good IT skills, including Microsoft Office.
Experience using an ERP system such as SAP would be an advantage.
Ability to manage multiple tasks in a fast-paced environment.
A positive attitude and a commitment to delivering excellent customer service.
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