Job Title: 2nd Level Support Technician (Field-Based & On the Road) Salary: €35,000 - €40,000 Were looking for skilled 2nd Level Support Technicians to join a leading nationwide IT managed services company.
This exciting field-based role involves working on the road, delivering technical support and solutions to clients across Ireland during standard working hours.
Key Responsibilities: Provide remote and desk-side support to end users, troubleshooting PC and software issues.
Build, configure, and deploy computers and devices following company standards.
Perform diagnostics and support for hardware, handheld devices (iOS & Android), and printers.
Conduct on-site repairs, installations, and re-imaging tasks.
Manage asset tracking, collaborate on hardware needs, and resolve technical challenges.
Requirements: At least 2 years of relevant experience in desktop support.
CompTIA A+ certification is mandatory.
Hands-on SCCM experience is required.
Basic networking knowledge, including patching and cabling.
Proficiency with Windows 10, Microsoft Office, and Office365.
Excellent customer-handling and problem-solving skills.
Strong ability to communicate clearly with customers and management.
Full clean driving license is essential.
Why Join Us?
Be part of a nationwide IT managed services company that values expertise, collaboration, and innovation.
In this field-based role, youll be on the road, working directly with clients, resolving technical challenges, and ensuring their IT systems run smoothlyall during standard working hours.