Based in the Dublin Service Centre, the Issuer Services Department is part of the wider Custody and Issuer Services Group. The Department contains a diverse section of units which support our Issuer Services Clients, Product and Sales partners. The services we provide include Depository servicing, Issuing & Paying agency services and Specialised Agency functions such as Account Bank, Project Finance, Structured Finance and Escrow Agent functions.
Typical Corporate Trust clients of Citi include major international and national-level corporations, financial institutions (FIs), banks, and public sector/sovereign Debt issuers, as well as investment banks, asset managers, and stand-alone collateral managers.
Team / Role Overview
A challenging role within a fast-growing operations environment where the candidate will have the opportunity to expand his/her knowledge of the different products offered within the Securities Business. The role will require the candidate to assume responsibility for the day to day processing on the Principal Paying Agency payments team.
What You'll Do
Ensuring all currency cut-offs and daily deadlines are met.
Value Date Payment input & verification of MT202, MT103 messages via internal systems
PPA funding entry/verification
Verification of Registered/External Depositary payments
Verification of Daily Tracking Sheets itemising all currency payments for all products
Monitoring and tracking of funds as part of credit approval process
Verification of additional claims and recall adjustments
Monitoring / resolving queries received into group mailbox
Follow up with Issuers/Clients regarding non-receipt of funds for VD release
User Acceptance Testing of varied system enhancements
Responsible for team performance management, holding regular one-to-one sessions and providing training and guidance to team members
Contribution and participation in ad hoc projects both within the department and Citi as a whole
Ultimately become the Subject Matter Expert (SME) for the PPA desk.
What We'll Need From You
Ideally from an Operational background with a sound understanding of Financial Securities.
Relevant experience in payment /cash processing
Understanding of SWIFT - in particular the structure and formatting of MT202/103 messages
Excellent verbal and written communication skills and strong interpersonal skills
Excellent Client service skills
Excellent attention to detail.
Strong organisational skills & ability to work accurately under pressure meeting strict daily deadlines.
Maintain high work rates irrespective of fluctuating volume.
Pro‑active approach to workflow management.
Agency & Trust /Corporate Trust Operations advantageous
Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance
What We Can Offer You
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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