We are currently seeking a Service Advisor to join our team at Redchair Recruitment. Based in Tralee, County Kerry, this full-time position involves working Monday to Friday with our main car dealer client.
Key Responsibilities:
* Manage the front service counter, ensuring excellent customer service from check-in to vehicle return.
* Act as the primary point of contact for customers booking vehicles for service work.
* Resolve customer issues related to vehicle problems and repair timelines.
* Generate documentation for customer bookings, agree on costs and timelines, and hand over vehicles with detailed explanations.
* Invoice and collect payment from customers for completed services.
* Maintain accurate records of customer data, stock levels, and process warranty claims when required.
Essential Skills and Qualifications:
* At least 1 year of experience in a similar role
* Strong organisational skills and ability to efficiently structure workload
* A valid driving license is required