Who We Are
Truly Dental is a growing network of modern, state-of-the-art dental practices across Ireland. With a strong focus on patient care, innovation, and community, we create a welcoming environment where both patients and staff feel supported. Our Dunlaoghaire clinic is part of this vision, bringing high-quality dental services to the local community.
Our Impact - Fast Facts
* 11+ clinics operating across Ireland
* Serving thousands of patients each year with comprehensive dental care
* Strong emphasis on career progression for our staff, from entry-level roles to management positions
Purpose of the Vacancy
We are seeking a part-time
Front of House Receptionist
to join our Dunlaoghaire team. This role is essential to ensuring a smooth patient experience by welcoming visitors, managing appointments, and supporting the clinic's busy operations.
Key Responsibilities
* Greet and welcome patients in a professional and friendly manner
* Manage multi-line phone system and respond to inquiries
* Schedule and confirm appointments efficiently
* Prepare patient charts and update records in a timely manner
* Handle billing statements and process payments
* Support clinic staff with administrative needs
* Maintain a welcoming and organized reception area
Requirements: Skills & Competencies
Education
* High school diploma or equivalent required
* Administrative or medical administration training is a plus
Experience
* Previous front desk or receptionist experience (preferably in a medical or dental environment)
* Experience in customer-facing roles with high service standards
Knowledge & Skills
* Strong command of Microsoft Office (Word, Excel, Outlook)
* Excellent written and verbal communication in English
* Ability to multitask in a fast-paced environment
* Confident, assertive, and able to handle challenging situations with patients
Core Competencies
* Multitasking and organizational skills
* Strong interpersonal communication
* Resilience and ability to stand firm with demanding clients
* Team-oriented with a proactive attitude
What We Offer
* Competitive hourly rate
* Training provided on all internal systems and processes
* Clear career progression pathways (Front of House Supervisor, Assistant Practice Manager, Practice Manager)
* Supportive, friendly work environment with opportunities to grow within Truly Dental
Key Details before Applying
* Part-time role, approximately 21 hours per week
* Schedule includes weekends and evening shifts (1:30 PM - 8:30 PM)
* Fluent, confident English communication is a must (native or near-native level)
* Training is provided; prior dental administration experience is a strong advantage