About Us
Deutsche Borse Group is one of the world's leading exchange organisations and an innovative market infrastructure provider.
We ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world.
Clearstream Fund Centre
Clearstream is an international central securities depository (ICSD) providing post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries.
Your Career at Deutsche Borse Group
We're a passionate team looking for a Junior Relationship Manager - Asset Manager to join our Sales & Relationship Management team within Clearstream Fund Centre.
Field of Activity
The team services Asset Managers ranging from bulge bracket firms to local champions, providing access to our distribution platform and supporting client stakeholders in navigating our offering and maximizing its value.
Your Responsibilities
* Support senior Relationship managers in their day-to-day activities, delivering work packages on an independent basis and with direct client contact over time.
* Maintain the client book through contract management, service level agreements, information sharing, and connecting internal stakeholders for requests.
* Coordinate roll-out exercises of contract amendments across different stakeholder groups.
* Support commercial reviews of the client book and maintain relationships with Asset Managers to keep overall satisfaction high.
* Analyse market trends and behaviours for revenue improvements and opportunities.
* Provide support for the development and optimisation of internal processes with key stakeholders within Clearstream and external processes with Asset Managers.
Your Profile
* Ideal 2+ years of experience servicing B2B business partners.
* Bachelor's degree in economics, finance, IT, or business administration.
* Excellent client and service orientation, strong communication and negotiation skills.
* Affinity for process optimisation and implementation of high-quality standards to serve clients.
* Well-organised, accurate, proactive, conscientious, and resilient.
* Self-motivated and able to work independently and within a team.
* Fluency in English; French/German/Italian language skills will be an asset.
* Good general knowledge of Banking, Asset Management, and Fund Platform/Distribution business.
* Good understanding of the financial services industry and especially the funds industry.
* Very good problem-solving and analytical skills.
* Superior command of MS Office applications, particularly Word and Excel.