Your CompanyA leading professional services organisation with a strong reputation for supporting ambitious businesses, from fast‑growing start‑ups to established enterprises. The firm prides itself on long‑term client relationships, a collaborative culture and a genuine commitment to developing its people. You'll join a supportive, modern environment where flexibility, trust and continuous improvement are core to how the business operates.Your RoleAs an IT Technician, you will play a key role in supporting the day‑to‑day IT operations across the organisation. Working closely with senior IT leadership and trusted external partners, you'll provide first and second line support, contribute to IT projects, and help ensure systems are secure, reliable and future‑ready. This is a hands‑on role with real exposure across infrastructure, security and compliance, including involvement in ISO 27001 readiness.What You Need to SucceedExperience in an IT support or IT technician role (minimum 1 year)Strong knowledge of Microsoft Windows and Microsoft 365 environmentsUnderstanding of core networking concepts (LAN/WAN, Wi‑Fi, VPN)Proven ability to troubleshoot hardware and software issuesA customer‑focused mindset with excellent communication skillsStrong organisation, attention to detail and ability to prioritiseA relevant third‑level qualification or equivalent hands‑on experienceDesirable exposure includes cloud platforms, endpoint security, mobile device management, ITIL principles and information security or ISO 27001 standards.What You Will Get in ReturnFully flexible, agile workingCompetitive salary and comprehensive benefits packageGenerous annual leave and contributory pensionExposure to a broad IT environment with real responsibilityOpportunities to develop skills across infrastructure, security and complianceA collaborative, people‑first culture where your contribution is genuinely valuedWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be