We are currently seeking a highly skilled Retail Store Manager to spearhead the success of our store.
This is an excellent opportunity for a candidate with experience in overseeing a team in a fast-paced, customer-facing environment. Reporting to the Operations Manager, you will be responsible for leading by example and ensuring overall store operations align with business goals.
Key Responsibilities
* Oversee the functionality of the store and provide overall leadership and supervision to staff members to ensure the store meets and exceeds performance targets.
* Ensure your store is fit to trade on a daily basis by maintaining high standards of stock, presentation, health and safety, and loss prevention.
* Liaise with senior management daily.
* Engage positively with staff of all levels and promote a positive work culture.
* Manage day-to-day operations such as rosters, leave requests, monitoring attendance, etc.
* Resolve customer queries and complaints efficiently and professionally.
* Ensure adherence to company policies and procedures.
* Maintain full compliance with Health and Safety Legislation.
Requirements
* A minimum of 2-3 years retail store management experience.
* A full clean driver's license.
* A passion for retail and the ability to motivate self and colleagues to achieve high standards.
* Strong communication, time management, and customer service skills.
* Personable and confident in managing a team.
* A proven track record of performance management.
Benefits:
* Excellent career development opportunities.
* A supportive and dynamic work environment.
* The chance to make a real difference in a fast-paced industry.
About Us:
We are a forward-thinking organization dedicated to providing exceptional customer experiences. We offer a unique opportunity for individuals who share our values and are passionate about delivering results-driven solutions.