GET TO KNOW USAt Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.KNOW THE ROLEThe Junior Business Analyst will work as part of the Digital Products team, and support the Senior Product Owner in delivering the digital roadmap across web and mobile app, taking ownership of the day‑to‑day execution of work through Jira to support the Senior PO to focus on backlog strategy, stakeholder management, and solution design.Key ResponsibilitiesTranslate defined requirements into well‑structured Jira tickets (user stories, acceptance criteria, technical notes) for both web and app development tracks.Maintain Jira hygiene: grooming, prioritisation support, sprint preparation, and reporting.Liaise with developers and QA to clarify requirements, unblock queries, and support delivery through the sprint cycle.Support release activities including release notes, regression coordination, and post‑release validation.Document processes, decisions, and platform behaviours to build a reusable internal knowledge base.Pick up smaller pieces of analysis and discovery work under the Senior PO's direction, growing into broader product responsibilities over time.KNOW WHAT WE’RE LOOKING FOR1-2 years’ experience in a BA, Associate PO, or similar delivery role, ideally in e‑commerce, retail, or digital product.Comfortable working in Jira and Confluence; familiarity with Agile/Scrum ceremonies.Comfortable analysing API contracts — endpoints, request/response parameters, attributes, and payload structures — to support a headless architecture across web and app.Strong written communication — able to write clear, unambiguous tickets.Detail‑oriented, organised, and comfortable managing multiple workstreams in parallel.Curious about technology and willing to develop a working understanding of our platform (Salesforce Commerce Cloud) and mobile app stack.Comfortable using AI tools (e.g. Claude) to accelerate day‑to‑day work — drafting tickets, summarising requirements, interrogating documentation, and exploring solution options — with the judgement to validate outputs before they’re actioned.A collaborative working style — comfortable interfacing with developers, QA, and business stakeholders.Exposure to SFCC or a comparable enterprise e‑commerce platform.Experience working across both web and native mobile app delivery.KNOW WHAT’S IN IT FOR YOUWe believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable.Competitive SalaryContributory Pension SchemeCompetitive annual leave entitlementTeam Member discount across the world’s most iconic brandsRecognition Days for Volunteering & WellbeingWellbeing InitiativesExtensive Learning & Development OfferingsLeading Talent ProgrammesFlexible Working ModelAdditional BenefitsBrown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We do not discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, or membership of the travelling community. We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. Please contact us at careers@brownthomas.ie for accommodation requests.
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