About the Role
We are seeking a talented, hardworking and ambitious Telesales Executive to help us grow our business as a customer-centric waste and recycling solutions provider.
The Role
This role is predominantly new business requiring cold calling, direct sales and appointment setting. There will also be elements of lead generation.
Key Responsibilities:
* Cold Calling; presenting our services in a professional capacity to businesses, selling unique features and benefits
* Upsell waste and recycling solutions to existing customers
* Completion of client site risk assessments and site audits
* Handle all inbound enquiries assigned to you
* Pre-qualify opportunities to ensure they meet 'business fit' and pass credit check
* Monitor and report on market and competitor activities
* Collation of accurate prospect information ensuring CRM is updated daily with the sales support team
* Completion of weekly KPI Sheet
* Attendance and participation in fortnightly/monthly sales meetings
* Booking appointments with target organisations key management personnel to present our proposition and its highlights, features, advantages and benefits
* Cross sell additional services including shredding, hazardous, nationals
* Assist Administration and Service Team with implementation of new services
* Any other duties as reasonably requested by your Line Manager
Requirements
You are tenacious, passionate and positive. You enjoy a challenge and want to earn good commission. You enjoy working as part of a team and are competitive in nature. You want a career with development opportunities and are willing to work hard and prove yourself.
Qualifications:
Essential:
* Educated to GCSE Level in English and Maths
Desirable:
* Externally recognised Sales Training
* Competitive, non-work related award (ie. Sports club)
* NVQ in Sales/Business Management
* Trained to degree level
Experience
Essential:
* 12 months continuous employment in sales role
* Selling service contracts
* Telemarketing/appointment booking
* Door to door canvassing
Desirable:
* Worked within waste industry
* Experience using CRM
* Implementing new services for customers
Skills
Essential:
* Experienced Outlook user
* Capable user of MS Word and Excel
* Negotiation
* Good problem solver
* Articulate
* Excellent listener
Desirable:
* Confident and capable Presenter
* Proficient use of CRM
About Us
We have continued to grow and acquire businesses that share a similar vision and set of values over the past 30 years. We're now a group of almost 3000 people, all contributing to that growth and success.
Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we're safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What's good today can be better tomorrow.
We believe that great leadership is rooted in strong values. As leaders within this industry, we're committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.
Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.