SeekingaseasonedServiceArchitecttoprovidetechnicalleadershipandend-to-endoversightformission-criticalbankingservices.BasedonsiteinDublin(2-3daysperweek),youwillactasthetechnicalauthorityforaspecificservicetower,bridgingthegapbetweenbusinessownersandglobaldeliveryteamstoensurehighavailabilityandtechnicalexcellence.
*1yearcontractexpectedtoroll/extend *2-3daysonsiteinDublin *Dailyrate*******perday TheRole YouwillbetheprimarySubjectMatterExpert(SME)forthetechnicalhealthofamajorservicearea.Thisisahigh-impactrolethatbalancesproactivearchitecturemanagementwithreactiveincidentleadership,ensuringthatoutsourcedservicesmeetstrictenterprisestandards.
KeyResponsibilities TechnicalLeadership:ActastheleadSMEforapplicationswithinyourdomain,providingdirectiontoon-shoreandoff-shoredeliveryteams.
IncidentManagement:OwnthetechnicalresolutionofcomplexincidentsandprovideleadershipduringMajorIncidents(MIM)tominimizedowntime.
Risk&Governance:Assesstechnicalrisks,managetheserviceriskregister,andauthorizeinfrastructureupgradesorchangesthatimpactyourservicearea.
ServiceIntegrity:Defineandmaintaintechnicalstandards,ensuringcapacityrequirements,securitytrends,andcorporatepoliciesarestrictlyfollowed.
VendorOversight:Manageday-to-daytechnicalrelationshipswithmanagedserviceproviderstoensuredeliverymeetsorexceedsSLAs.
Documentation:Ownandreviewalltechnicalartifacts,knowledgemanagementrepositories,andrecovery/contingencyplans.
RequiredSkills&Experience 10+yearsofexperiencefocusedonJava-basedapplications.
DomainExpertise:DeepexperiencewithRetailorOnlineBankingapplications.
Frameworks:StrongknowledgeofITILandISOframeworks.
ManagedServices:ProvenexperienceworkingwithinanIToutsourcing/managedservicesenvironment.
Leadership:Demonstratedabilitytoleadthroughothers,establishingeffectivecontrolsandmonitoringprocessesforglobalteams.
ProblemSolving:Expertiseinnavigatinghigh-pressureenvironmentsandresolvingcomplexservicedeliveryissues.
Communication:Abilitytopresenttechnicalconceptsinbusiness-friendlylanguageandinfluenceseniorstakeholders.
IFthissoundsofinterestpleaseapplytodayorreachouttoRebeccaLaveryatITSearchformoredetails