Company DescriptionSaint-Gobain designs, manufactures, and distributes materials and solutions for the construction, mobility, and industrial markets. Our integrated solutions, developed through continuous innovation, provide sustainability and performance in daily life by addressing renovation, light construction, and the decarbonization of construction and industry. Committed to reducing carbon emissions and increasing resource efficiency, Saint-Gobain aims to achieve net zero carbon emissions by 2050. With €47.9 billion in sales in 2023 and 160,000 employees in 76 countries, we are dedicated to making the world a better home.Role DescriptionThis is a full-time hybrid role for a Senior Technical Advisor, based in Dublin with some work-from-home flexibility. The Senior Technical Advisor will provide expert technical support, troubleshoot technical issues, and deliver excellent customer service. Responsibilities include analyzing and resolving technical problems, communicating with customers and teams, and ensuring high satisfaction through timely and effective solutions.QualificationsStrong Analytical SkillsExcellent Communication SkillsExperience in Technical Support and TroubleshootingExceptional Customer Service abilitiesAbility to work both independently and collaborativelyRelevant technical certifications or degrees are a plusExperience in the construction or industrial materials sector is advantageous