We are actively seeking a dynamic Director of Food and Beverage with a high level of initiative and strong problem-solving abilities to join our team. Overseeing the general day-to-day running of the F&B department and its staff, you will work alongside the Hotel Manager to ensure the best possible customer service is provided to our customers every day. We are looking for candidates who already have experience in hospitality, specifically in F&B.
Summary Of Key Activities
To ensure the F&B department is running smoothly and efficiently
Ensure that the department complies with and have in place all Covid-19, HACCP, Fire, Health and Safety measures necessary
Maximising revenue through up-selling, customer engagement is a key part of this role
Closely working with the Hotel Manager, Head chef & Directors to ensure KPI's, ordering, stocktaking is all in line
Ensure all service areas, menus and staff are ready to go 10 minutes prior to schedule
Achieve Food & Beverage budgets and other short and long-term F&B strategic goals
To ensure customer's expectations are always exceeded.
Ensure all customer complaints are resolved to in a timely and efficient manner
Provide an approachable welcoming atmosphere within the Hotel and between staff and customers
Be comfortable to create a customer focused driven work place within your team, where positive guest experience is vital.
Manage and motivate your team to operate the department effectively
Devise and implement training plans for your team
Conduct staff reviews, appraisals and any disciplinary or grievance matters
To ensure a good working environment exists within the F&B department
Experience And Skills
Minimum of 2 years' management experience within the hospitality industry (Essential)
Excellent management skills (Essential)
Strong Food and Beverage knowledge and experience (Essential)
Present a positive 'can do' attitude
A passionate leader by example
Must be a leader to their team both on and off the floor displaying energy, creativity, consistency and a great work ethic
Candidate must demonstrate a love and desire for all things hospitality
Calm, confident and professional
Organised, flexible and proactive to achieve and improve standards
Manage customer and staff conflict head on to avoid matters escalating
Good problem-solving skills
The Company
The 4-star Salthill hotel is located on the Salthill Promenade with gorgeous views of the Galway Bay. The Salthill hotel is a popular venue for weddings and events and the perfect hotel for a long weekend exploring Galway City and the beautiful Salthill. The hotel has 2 restaurants and a popular bar, with a newly added cafe space perfect for a hot drink and a quick bite to eat. The Salthill hotel is one of 3 Byrne Hotel Group hotels located in Galway.
The Byrne Hotel Group is a unique collection of family owned hotels and guests houses in Galway, Dublin and the UK offering Irish Hospitality at its best. When you join the Byrne hotel group you join a dedicated team who have a strong focus on providing an exceptional guest experience. We are committed to providing training and support for our employees while fostering a culture of professional excellence. The Byrne Hotel Group offer our employees the opportunity to develop their talent and grow their career through opportunities across the group. We pride ourselves on building strong teams and a supportive working environment for our employees.
Byrne Hotel Group is an equal opportunities employer.
INDHP