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Fire Alarm and Emergency Lighting Field Service Engineer Cork/West Cork, Cork
Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialise in the supply, installation, maintenance, and commissioning of fire alarm systems and emergency lighting, delivered by our team of highly qualified and experienced engineers and installers.
A new and exciting opportunity is available in the Cork/West Cork area for a Field Service Engineer. We are looking for a motivated individual with a 'Can Do' attitude who is keen to join our progressive and growing company.
We offer a highly competitive rewards package including:
* Competitive salary package
* Company vehicle
* Laptop
* Phone
* Training & Personal development
Person Specification:
* Proven experience in the Fire Alarm Industry (desirable)
* Experience working with Electronic/Electrical Systems
* Excellent interpersonal skills and a positive attitude
* Comfortable climbing ladders and carrying equipment
* Field service experience (desirable)
* English speaking
* Proficient in MS Office and/or other software programs
* Familiarity with mobile tools & apps
* Full Clean Driving Licence
Role Responsibilities:
* Servicing and commissioning fire alarm protection equipment
* Testing systems and analyzing failures
* Consulting with engineering personnel to resolve system issues
* Advising management on customer satisfaction and product performance
Key Responsibilities:
* Provide excellent customer service during field visits or on call
* Build positive customer relationships and represent Allied Fire professionally
* Manage on-site service, maintenance, and testing tasks to standards
* Diagnose errors and technical problems, determine solutions
* Perform preventative maintenance and recommend improvements
* Produce detailed service reports promptly
* Collaborate with technical and field teams
* Understand customer needs and make appropriate recommendations
* Provide feedback on customer requests and product performance
* Follow company SOPs and safety practices
* Report on process changes and improvements
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