Job OverviewAs a Junior Business Analyst at Utmost International, you will play a key role in supporting the delivery of software-enabled change across a wide range of projects & initiatives. You will help deliver software-driven change by working with the Business Analysis Team to identify and document business requirements. You will support process analysis, gather data, and assist in implementing improvements, directly contributing to success and a team and to the success of Utmost.This role is open to our Dublin or Navan office.Key Responsibilities and MeasuresBusiness AnalysisCompleteness and clarity of Business Requirements Documents.Timely delivery of assigned tasks.Positive feedback from stakeholders.Initiative & Growth MindsetTakes initiative and works independently with minimal supervision.Proactively learns, asks questions, and uses resources to solve problems and improve.Works well with others, values input and contributes positively to team dynamics.Problem SolvingAbility to identify issues and escalate appropriately.Demonstrates logical thinking in analysis.Seeks guidance when needed.CommunicationClear and professional communication with stakeholders.Active listening and note-taking.Responds promptly to queries.Business Requirement Definition & ManagementAccuracy of elicited requirements.Maintains traceability under supervision.Gains stakeholder approval with support.Data AnalysisCorrect interpretation of basic data sets.Uses available tools effectively (Excel & basic SQL).Produces simple, clear reports.Business ModellingAssists in creating models under guidance.Ensures models are understandable.Seeks feedback for improvement.Portfolio, Programme and Project SupportProvides accurate input into project artefacts.Tracks milestones and reports progress.Supports project documentation.Training & Implementation SupportAssists in training sessions.Provides clear user support.Documents FAQs and feedback.Learning & Self-DevelopmentActively participates in training and mentoring.Adapts to change and new priorities without losing focus.Demonstrates improvement in BA techniques.Essential CriteriaEager to learn and grow as a Business Analyst.Strong problem-solving skills.Analytical mindset with attention to detail.Clear and confident communicator.Works well in a team.Positive, solution-focused attitude.Basic business or tech understanding (or willing to learn).Eager & willing to learn new things and take responsibility for own learning & development.Desirable CriteriaExposure to data analysis or reporting (e.g., Excel, basic SQL).Awareness of SDLC or project methodologies (Agile, Waterfall).Any relevant academic background or certifications (e.g., business, IT, or BA-related).Interest in digital services (websites, apps, APIs).Previous experience in an office or project support role.Utmost Group is an equal opportunities employer.Before you give us your personal information it is important that you know what your data protection rights are and how and why we use your personal information. This is set out in the Utmost International Staff Data Privacy Notice which is always available on our staff intranet or you can ask us for a copy.Where Agency assistance is required, Utmost Ireland will engage directly with suppliers. Unsolicited CVs / profiles supplied to Utmost Ireland will not be accepted for the role.