Delivering value through strategic software implementations requires technical expertise, business acumen and a deep understanding of customer needs. As a skilled Implementation Consultant, you will work closely with clients to configure and consult on risk and compliance solutions that drive successful outcomes.
Key Responsibilities:
* Configure software applications using a consultative approach, aligning with client requirements and goals.
* Lead multiple client implementations simultaneously, leveraging project management skills and technical knowledge.
* Translate complex client needs into tailored solutions, delivering high-quality results and exceptional service.
* Apply deep product and technical expertise to clients, providing guidance and support throughout the implementation process.
* Facilitate workshops and knowledge transfer sessions, ensuring seamless adoption and understanding of software solutions.
* Consult on system configuration aligned with best practices, minimizing risk and maximizing efficiency.
* Maintain regular touchpoints with clients, fostering strong relationships and open communication channels.
Essential Qualifications:
* Degree in computer science or related field (postgraduate qualifications a plus).
* Proven experience in client-facing roles, ideally in software implementation or IT consulting.
* Strong comfort with software configuration and data manipulation, with excellent problem-solving skills.
* Knowledge of databases and technical fundamentals, with ability to apply this knowledge in practical scenarios.
* Excellent communication skills and organisational abilities, with a focus on delivering high-quality results under pressure.
* Problem-solving mindset with a focus on quality and customer success, driven by a desire to exceed client expectations.
* Team player with a proactive approach, committed to collaborative working and continuous learning.
If you are a motivated and experienced professional looking for a challenging opportunity to make a real impact, we encourage you to explore this exciting role further.