Delivering exceptional customer experiences is at the heart of this role. If you're a driven sales professional who thrives on building relationships and providing tailored solutions, we want to hear from you.
This opportunity allows you to work with world-class products and premium clients in a dynamic environment. You'll be part of a team that values strong customer connections and strives for excellence in every interaction.
Key Responsibilities:
* Engage with customers to offer expert advice and product recommendations that meet their unique needs.
* Develop and maintain strong relationships through regular communication and timely follow-ups.
* Actively listen to customer feedback and concerns, using this information to improve our services and products.
* Drive sales growth by identifying and maximising opportunities across our product range.
* Upsell, recommend alternatives, and promote our in-house brands to increase revenue and enhance customer satisfaction.
* Prepare accurate quotations aligned with customer budgets and company pricing policies.
* Maintain showroom presentation to the highest standards, ensuring a positive first impression for every customer.
* Adhere to company policies and procedures at all times, upholding our commitment to quality and excellence.
Requirements:
* A minimum of 2 years' experience in a retail sales environment with complex product sales and consultative engagement.
* Prior experience with sanitary-ware or exposure to related sectors is advantageous but not essential.
* A positive attitude, strong communication and interpersonal skills, and excellent problem-solving abilities are essential for success in this role.
* The ability to manage multiple tasks in a fast-paced environment and maintain a high level of productivity is critical.