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Service applications engineer

Galway
-
Application engineer
Posted: 27 August
Offer description

In this Role, Your Responsibilities Will Be:Product Knowledge - have an excellent solid understanding of DeltaV DCS including configuration/graphics and setup, the Windows platform on which it is deployed, and its associated PlantWeb technologies such as Backup and Recovery, Automated Patch Management, etc.Project Execution - be responsible for managing and delivering solutions for our customers, including requirements, quotation, engineering, commissioning, and ongoing site support.Customer Support - assist customers in resolving Emerson product service and application issues, and coordinate support from the Emerson Global Support Centre as needed.Sales Support - assist in demonstrating Emerson products to potential customers and provide guidance in product application and after-sales service.Proactively identify Service/Product opportunities and assist in their pursuit.Assist in preparing support literature for Sales opportunities.Field Service - assist with LTSA contract activities (Maintenance, DVSAS, health checks, etc.).Who You Are:You are passionate about making an impact and act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions. A willingness to learn and adapt is essential.For This Role, You Will Need:NC/Degree in Engineering discipline or equivalent preferred.Knowledge of products within the DeltaV portfolio or equivalents in another DCS.Experience in DeltaV configuration and graphic modifications.Experience with protocol interfaces such as OPC, Modbus, Profibus.Proven experience with DeltaV upgrades.Experience working on-site.Ability to travel within Europe for Factory Acceptance Tests.Valid driving license for customer site visits.Preferred Qualifications that Set You Apart:Self-motivated, proactive, and able to manage your own time.Knowledge of Windows OS and networking, with Virtualisation as an advantage.Experience in authoring and reviewing project documentation.Excellent communication skills, comfortable interacting with customers.Our Culture & Commitment to YouAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing.
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