Job Summary
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The Senior Technical Advisor provides technical support and expertise in Building Physics, Fire, Acoustics, and Energy Efficiency.
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Key Responsibilities:
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* Consult with Architects on building design solutions to enhance customer experience and meet business objectives.
* Collaborate with internal teams to ensure projects meet the required guidelines and standards.
* Develop and deliver presentations to specifiers and customers to promote product ranges effectively.
* Utilize industry tools for thermal modeling, WUFI/Hygrothermal analysis, and other tasks to drive business growth.
* Maintain a working knowledge of Safety, Building Regulations, and other directives to minimize risk.
* Share best practices within the industry through an internal and external network to foster collaboration.
* BUILD OPEN AND ENGAGING COLLABORATIVE WORKING RELATIONSHIPS BOTH INTERNALLY AND EXTERNALLY TO DRIVE BUSINESS SUCCESS.
* Manage projects and log maintenance requests efficiently.
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Essential Qualifications:
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* Relevant construction professional qualification to ensure compliance with industry standards.
* Strong ICT skills (Microsoft Office) and AutoCAD to streamline work processes.
* Desirable: Revit experience to improve design capabilities.
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Specific Work Experience:
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* Demonstrable strong technical experience in the construction industry to provide expert advice.
* Minimum 5 years technical support experience in the b2b sector to ensure high levels of customer satisfaction.
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Successful candidates will cultivate customer intimacy, maintain high standards of customer service, and promote full product ranges effectively to drive business growth.