Job Title: Operations Manager - Distribution Centre
Job Description:
The Operations Manager - Distribution Centre will be responsible for the execution of all daily activities required to manage shift responsibilities across Inbound (receiving, put away/replenishment) or Outbound (pick, pack and ship) operations in the distribution centre. They will assist in staffing, training, and scheduling of the shift warehouse team, while maintaining strict adherence to planning hours to achieve productivity goals. The role requires maintaining a safe and healthy work environment for all employees, including compliance to Health and Safety regulations and guidelines.
Responsibilities:
1. Provide hands-on supervision for staff to maximise productivity and accuracy in their job functions.
2. Plan daily workloads to ensure all customer orders are shipped on time.
3. Support standards with the warehouse team to drive a customer-focused environment.
4. Supervises daily processes to ensure Key Performance Indicator (KPI) metrics are met or exceeded.
5. Provide direction and assistance to the warehouse team by clarifying questions pertaining to job assignments and resolving issues.
6. Meet departmental expectations to effectively drive results.
7. Assist in training, developing, and managing of the warehouse team.
Qualifications:
* Strong operational knowledge and business acumen.
* 2-4 years focus in Distribution Centre operations with Store, Direct to Consumer, and Business to Business applications.
* 2-4 years functional knowledge and experience in conducting metric-driven analysis and accountability.
* Experience using and implementing Warehouse Management Systems (WMS).
* Demonstrated competence in the use of Microsoft Operating Systems.
* Understanding Process Improvement/Six Sigma processes is an asset.
Benefits:
* Flexibility around working hours given the nature of the role and industry as well as seasonality and business needs.
Others:
* Responsible for ensuring site compliance with Health & Safety Regulations.
* Provides training and certification prior to an employee being permitted to operate and monitors all employees' use of Industrial Powered equipment in the facilities.