46 Mount Street Upper, Dublin 2, D02 RX88
Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description
The Interpretation Manager role involves working with interpreters of different nationalities and cultures on a daily basis. You are responsible for selecting and recruiting suitable interpreters for various client communication needs, ensuring efficient delivery of customer requests, addressing direct questions and concerns with prompt solutions, and maintaining a positive, professional, and close working relationship with Interpreters.
Responsibilities
Work in a team of Interpretation Managers within the Interpreting Department and may also collaborate closely with the Translation Department.
Manage your own language group and oversee interpreter bookings for your allocated language groups.
Recruit interpreters.
Support interpreter queries and customer quotations.
Assist with document management, particularly relating to interpreter onboarding.
Perform any other duties as required.
Career Path
A successful IM has a number of routes to consider within Translation.ie – the next step would be to progress to general operations projects, finance, or training.
Ideal Candidate Traits
Excellent interpersonal and communication skills.
Excellent organisational skills and attention to detail.
Ability to work in a team.
Flexibility and the ability to work effectively in a fast‑paced environment.
High levels of resilience and ability to work under pressure.
Problem‑solving skills.
Relationship management.
Candidate Requirements
Essential
Minimum experienced required (years): 2
Desirable
Ability skills: Administration, Analytical, Customer Service, Interpersonal Skills.
Competency skills: Management, Negotiation, Problem Solving, Teamwork.
Sector and Career Level
Sector: professional, scientific and technical activities
Career level: Managerial
This is a full‑time position. Please reply with a CV and Cover Letter to recruitment@translation.ie with "Interpretation Manager" in the subject line.
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