Job Overview
This role is pivotal in delivering an exceptional customer experience. As a Frontline Support Specialist, you will be the face of our organization, interacting with customers, maintaining store cleanliness, and ensuring seamless operations.
Responsibilities:
* Customer Service Delivery: Provide outstanding support to customers, resolving their queries and concerns in a professional and courteous manner.
* Store Maintenance: Maintain a high level of store cleanliness, adhering to health and safety standards.
* Stock Management: Restock shelves and assist with stock counts, ensuring accuracy and efficiency.
* Teamwork: Collaborate effectively with colleagues to achieve common goals and objectives.
Requirements:
* Communication Skills: Excellent communication and interpersonal skills, enabling effective interaction with customers and colleagues.
* Flexibility: Ability to work varied shifts and tasks, adapting to changing circumstances.
* Previous Experience: Previous customer-facing experience is an asset, but not essential.