We're partnering with a growing financial services firm that's expanding its support team within the consumer lending space. This is a standout opportunity for someone looking to step into a dynamic role with excellent flexibility, career growth, and a supportive culture.
The position has become available due to internal promotion, with strong pathways in place toward advisory positions for ambitious individuals. Following a two-week onboarding period, the role offers hybrid working with only one day in the office every fortnight - ideal for someone seeking both structure and independence.
If you're detail-oriented, tech-savvy, and thrive in a customer-focused role, this could be a great fit.
What you'll be doing:
* Scheduling follow-ups and coordinating calls between clients and advisors
* Managing inbound and outbound customer communications
* Reviewing and updating documentation to ensure accuracy and compliance
* Processing applications through online financial platforms
* Delivering professional service by phone and email
* Supporting day-to-day operations and contributing to a team-driven environment
* Helping to retain existing clients and assist with new business generation
What we're looking for:
* Experience in customer service, administration, or support roles
* Clear and confident communication skills
* Accuracy and the ability to explain information in a straightforward way
* Comfortable with Microsoft Office
* A positive, collaborative approach to working within a team
What's on offer:
* Base salary of €27,000
* Support towards your APA qualifications
* Hybrid model: after training, just one day in-office every two weeks
* Career progression toward Financial Advisory roles, with full support
* Initial training and mentorship from a high-performing team
* Flexible working hours and a modern, people-first culture
* Opportunity to join a company focused on clarity, service, and innovation
This is a fantastic entry point into a regulated financial services environment, with a clear progression path and a team that invests in your long-term development. If you're ready to grow your career in a supportive, flexible setting, we'd love to hear from you.
Interested?
Apply below or contact Michael Gorman at Engage People Recruitment for a confidential discussion.
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