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Head of client relations and services

Limerick
Cpl Solutions
Service
Posted: 5 July
Offer description

Head of Client Relations and Services

Are you an experienced Client Operations and Services Manager with proven experience from the telecoms sector? Are you looking for a new challenge?

Our client, a high profile organisation & major employer in the sector, are now expanding their commercial leadership teams & have engaged with us in Cpl to help them recruit an experienced candidate to take on this key role. This is a fantastic opportunity for an ambitious, suitably qualified & commercially focused professional to further develop their career in a highly successful organisation within a dynamic industry sector so if you're interested, please apply

The Job:

Reporting directly to the CEO, you will be a key member of the senior leadership team & will play a significant role across all business operations & help to ensure the ongoing growth & further success of the organisation.

More specifically you will cover a range of commercial management duties including sourcing of significant new business opportunities within their client base, negotiating major contract pricing & deliverables, managing relationships with 3rd party supplier networks, overseeing purchasing & pricing initiatives, ensuring compliance with regulatory requirements, working on cross-functional projects with technical colleagues, leading your team & advising senior leadership teams on operational performance KPI's.

Your Skills & Experience that we need:

1. 3rd level degree qualified in a relevant discipline.
2. 7-8+ years experience in a commercially focused leadership role in the telecoms or related sectors.
3. Strong project management experience.
4. Proven experience in leading & motivating diverse teams.
5. Strong IT knowledge, ability to multi-task & engage with people at all levels.

The Offer:

The is a full time permanent position with generous base salary of approx. k with full benefits & bonus on offer to the successful candidate.

This role is a hybrid mix of 3 days in office with 2 days working from home/remote so may also suit candidates living outside the Limerick region.

Candidates holding restricted visas or requiring sponsorship will not be considered.

How to Apply:

If you're interested in applying or want to know more about this job 1st, contact Thomas Hogan in CPL Limerick in complete confidence on or email your Cv to

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