Events Executive – Schoolhouse Hotel & Gastrobar, D4
About The Schoolhouse
We are a Boutique 4* Hotel and GastroBar based in the leafy suburbs of Ballsbridge, Dublin 4. Located just minutes from all the city's top attractions and main shopping areas. A listed building, the Schoolhouse was established in 1859 and has many of the original architectural features within the thirty-one newly renovated guest bedrooms.
Role Overview
We are seeking an experienced and dynamic Events Executive to join our team. The successful candidate will be responsible for managing all private and group event enquiries, optimising revenue across our venues, and delivering exceptional customer experiences. This role requires a blend of sales expertise, creative event planning, and strategic business development skills.
Key Responsibilities
Event Sales & Coordination
* Respond professionally to all internal and external enquiries for private and group events, consulting with relevant materials, pricing, and availability
* Meet and greet prospective corporate clients and groups, conducting professional site visits to secure bookings
* Coordinate and manage events across all F&B areas including the Blue Room, Board Room, and various internal and external dining options
* Support the overall coordination and execution of events, ensuring client satisfaction and operational excellence
Administrative & Systems Management
* Ensure excellent administration in recording and securing deposits, purchase orders, and invoices on Hotsoft
* Maintain proficiency in OpenTable and online booking engines
* Process bookings accurately, ensuring all client requirements are documented and communicated to relevant departments
* Maintain comprehensive event records and client database in accordance with GDPR policies
Revenue & Business Development
* Optimise capacity across all venues in conjunction with our calendar of events and marketing/PR activities
* Strategically analyse new, existing, and potential customer bases to improve engagement with leisure and corporate clients
* Identify opportunities for upselling and cross-selling hotel services
* Contribute to revenue targets through proactive sales activities
Marketing & Communications
* Consult with Senior Management to ensure timely updates of seasonal menus, prices, and promotional materials across all digital channels
* Respond professionally to online reviews and feedback in consultation with Senior Management
* Support the development of event marketing materials and promotional campaigns
* Maintain strong relationships with external suppliers and stakeholders
Operational Planning
* Consult with Senior Management weekly to update on upcoming events for effective rostering and planning
* Liaise between kitchen, service, and operations teams to ensure seamless event delivery
* Manage timelines and ensure all event objectives are met within agreed timeframes
Essential Requirements
Experience & Qualifications
* Minimum 2 years' experience in event management, hospitality sales, or tourism industry
* Ideally a third-level qualification in Business, Tourism Management, Hospitality, or related field preferred
* Experience with Property Management Systems (PMS) and booking software
* Previous experience in hotel reception, revenue management, or destination management organisations is highly advantageous
Technical Skills
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
* Experience with hotel systems such as Hotsoft, MEWS, or similar PMS
* Knowledge of OpenTable and online booking engines. Creation of BEOs
* Digital marketing skills including social media management and basic design capabilities (Canva, Adobe Creative Suite)
* Experience with CRM systems and email marketing platforms
Personal Attributes
* Excellent communication skills in English (written and verbal)
* Additional European languages, particularly German or French, are highly desirable
* Confident, credible, and proactive with proven ability to work under pressure while maintaining attention to detail
* Strong commercial awareness with ability to identify and convert sales opportunities
* People-oriented with excellent interpersonal skills, tactful and diplomatic
* Creative problem-solver capable of resolving demanding situations
* Passionate about delivering exceptional customer experiences
What We Offer
* Competitive salary of €35,000 - €40,000 depending on experience
* Full-time permanent position with job security
* Professional development opportunities within a boutique hotel environment
* Staff meals
* Employee discounts across hotel services
* Friendly, supportive team environment
* Opportunity to work in a historic, prestigious Dublin 4 location
Application Requirements
In accordance with Irish employment legislation, all candidates must have the right to work in Ireland. Non-EEA nationals must hold appropriate work permits.
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