Cliff House Hotel is actively recruiting for an Operations Manager to join our prestigious team and ensure the highest standards of luxury service for our guests. The role is responsible for overseeing all aspects of the hotel's operations.
Main Duties:
Lead all daily operations, ensuring every department delivers exceptional service and maintains brand standards.
Develop and execute strategies that enhance guest satisfaction and drive business growth in Rooms and Food & Beverage outlets.
Manage and mentor a skilled team, overseeing recruitment, training, scheduling, and performance management.
Benefits:
* Excellent salary / package
* Ongoing investment in personal and professional development
* Excellent opportunities for career progression
* Employee Assistance Programme
* Bike to Work Scheme
* Uniform provided
* Meals provided on duty
* Discounts on stays and dining for you, your family and friends
* A supportive, positive work culture