Job Summary
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This role plays a vital part in ensuring the smooth operation of our programs. The successful candidate will be responsible for coordinating pre-departure processes, managing documentation, and communicating with students.
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Key Responsibilities
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* Student Management: Coordinate student enrollment and manage documentation using CRM systems.
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* Communication: Maintain regular communication with students to collect required information and documents.
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* Monitoring: Monitor submissions for completeness and accuracy, following up as necessary.
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Pre-Departure Coordination
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* Organization: Organize and facilitate pre-departure orientations, including scheduling sessions and coordinating with presenters.
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* Resource Provision: Provide students with essential information and resources to prepare for their study abroad experience.
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* Onsite Support: Support onsite staff with orientation and preparations for arrivals.
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Logistical Support
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* Collaboration: Collaborate with other team members to organize program planning calls and execute logistical arrangements.
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* Travel Arrangements: Assist in making travel bookings and coordinate with vendors.
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Administrative Duties
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* Record Keeping: Maintain accurate records of student interactions and program logistics.
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* Reporting: Compile and send post-program evaluation results to faculty.
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* Team Support: Support the team with additional tasks and projects as assigned.
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Qualifications
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* Education: Bachelor's degree in International Education or a related field.
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* Experience: Minimum 2 years of experience in student support, event planning, or program coordination.
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* Location: Currently living in Ireland with the legal right to work.
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* Transportation: Reliable transportation to and from the office.
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Skills and Competencies
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* Organizational Skills: Strong organizational and time-management skills.
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* Communication Skills: Excellent written and verbal communication abilities.
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* Technical Skills: Proficiency in Microsoft Office Suite and CRM database management.
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* Cultural Sensitivity: Cultural sensitivity and commitment to supporting diverse student populations.
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* Adaptability: Ability to work independently and collaboratively in a dynamic environment.
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What We Offer
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* Professional Development: Opportunities for professional development and growth within the organization.
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* Bike Scheme: Bike to Work Scheme.
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* Flexible Work Arrangements: Flexible work arrangements to support work-life balance.
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* Engagement: Engagement in a mission-driven organization committed to international education.
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