Data Center Engineering Operations Technician, ICN - DCEO
Job ID: ******* | Amazon Corporate Services Korea LLC - C64
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Engineering Operations Technician (EOT) ensures all electrical, mechanical, and fire/life safety equipment within the data center operates at peak efficiency and reliability.
This role executes planned preventative maintenance and daily corrective work while providing emergency response to critical facility events.
The EOT serves as a technical resource, working closely with the Data Center Chief Engineer and collaborating with third-party vendors to maintain seamless facility operations.
As a leased site in the ICN Cluster, the EOT plays a crucial role in establishing operational excellence and building foundational processes for this new facility.
You will contribute to all facility operations and help set the standard for future leased sites within the cluster.
The EOT supports continuous improvement initiatives by identifying opportunities to enhance system reliability, reduce operational costs, and drive innovation in facility management.
This includes participating in root cause analysis, contributing to technical documentation, and implementing best practices from across the AWS global data center network.
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Key job responsibilities
Maintain 24/7 operations coverage with flexible scheduling, including rotating shifts
Serve as the primary point of contact for internal and external stakeholders
Operate electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS), Transformers, Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS), Generators, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans.
Take daily operational readings of all mechanical and electrical equipment through routine rounds and log-taking (temperatures, voltages, currents, etc.)
Troubleshoot events within internal Service Level Agreements (SLA)
Manage routine maintenance and emergency services on critical systems
Maintain high system reliability by prioritizing and resolving trouble tickets efficiently
Serve as escalation point and provide technical troubleshooting for all environmental and facility issues
Participate in Data Center power and cooling events
Handle and lift equipment manually when required (weight limits follow regulations)
Follow and maintain the highest safety standards while encouraging a world-class safety culture
Participate in emergency drills and support emergency facility event response according to established protocols
Manage procurement for DCEO related expenditure
Responsible for asset and inventory management
Perform replacement of internal and external hardware parts of Servers and Network devices
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Basic Qualifications
Bachelor's degree in engineering (Mechanical, Electrical, or related fields) or equivalent experience
Ability to work 24/7 rotating shifts and lift rack equipment up to 20kg and work in cramped spaces or elevated locations using portable ladders while adhering to health & safety guidelines
Fluent in Korean with basic English proficiency
Preferred Qualifications
Minimum 3 years of experience in data center or similar industry
Intermediate English communication skills
Knowledge of mechanical (HVAC, Controls) and electrical systems
Professional certifications in electrical, mechanical, or fire protection systems
Valid work authorization in Korea with no restrictions for international travel
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted:
January 5, **** (Updated 21 days ago)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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