Job Description
The Care and Case Manager role is a critical position in our organization, requiring an individual with exceptional skills and experience to work closely with the Service Manager. Key responsibilities include processing referrals, conducting assessments, developing and implementing care plans, engaging with clients, supporting housing sustainment, addressing issues, and ensuring timely rent payments.
Key Responsibilities:
* Assess the holistic needs of clients and refer them to relevant support services.
* Maintain a consistently high standard of care for tenants and protect/promote their rights.
* Carry out duties in accordance with our values, ethos, and mission statement.
* Provide community support and liaison between clients and local authorities.
* Maintain high-quality documentation standards as per our policy and observe professional standards in respect of confidentiality and data security.
Required Skills and Qualifications
To succeed in this role, applicants must possess a National Diploma in Applied Social Care Studies or equivalent qualification. Not less than 2 years' experience in residential social care services, preferably in the homeless/supported housing sector, is also required. Leadership experience in social care services, including supervision of social care staff, is essential.
* National Diploma in Applied Social Care Studies or equivalent qualification.
* Not less than 2 years' experience in residential social care services, preferably in the homeless/supported housing sector.
* Leadership experience in social care services, including supervision of social care staff.
Benefits
This role offers opportunities for personal and professional growth, working closely with a dedicated team to deliver excellent client outcomes. The successful candidate will have the opportunity to develop their skills and knowledge in a dynamic and supportive environment.
Others
We are committed to providing a safe and inclusive work environment, where all employees feel valued and supported. If you are passionate about delivering exceptional care and support, we encourage you to apply for this exciting opportunity.