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Head of customer support – ai-first saas

Dublin
Intercom
Customer support
Posted: 11 December
Offer description

A leading AI customer service platform in Dublin is looking for a Team Lead to oversee a team of Technical Support Specialists.
You will ensure exceptional customer experiences, manage team performance, and collaborate on projects to improve customer service.
The ideal candidate has extensive customer service experience in a SaaS environment and demonstrates strong leadership and communication skills.
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