As we continue to experience explosive growth and we are seeking a highly skilled and experienced Senior Dynamics 365 Business Central Analyst to lead our ERP support efforts. This individual will play a critical role in managing the performance, functionality, and continuous improvement of Business Central across key business areas. The ideal candidate has a strong technical/functional background, experience supporting ERP systems at an enterprise level, and the ability to bridge technical and business teams effectively. This is an exciting opportunity to join a long-established and successful company, operating in a rapidly growing marketKey Responsibilities:Provide advanced support for Dynamics 365 Business Central, addressing functional and technical issues across finance, supply chain, manufacturing, and other modules.Investigate, diagnose, and resolve escalated tickets and incidents in line with SLAs.Collaborate with developers for bug fixes, enhancements, and integrations.Gather requirements from stakeholders and translate them into functional specifications.Conduct gap analyses between standard Business Central functionality and business requirements.Propose system improvements, workflows, and automation for efficiencyAct as the subject matter expert (SME) for Business Central within the Support PracticeProvide guidance and mentorship to junior consultants and support staff.Skills, Knowledge & Expertise:Essential:5+ years of hands-on experience with Microsoft Dynamics NAV / Business CentralMicrosoft MB-800 CertificationProven experience supporting and configuring core ERP modules in a production environment.Strong understanding of finance, procurement, inventory, or manufacturing processes.Experience working with ticketing systems and SLA-driven environments.Experience with requirements gathering, functional documentation, and UAT.Familiarity with extensions, integrations, and Power Platform is a plus.Desirable:Continia Expense Management, Continia Document CaptureJet Reports