Job Overview
Location: Head Office, Loughrea, Co. Galway, Ireland
Company: Bitrecruit
Client / Employer: Occupop
Role: Business Process Transformation Manager
Type: Permanent
Responsibilities
Lead and manage end-to-end business process transformation projects, including planning, execution, and monitoring of progress.
Conduct a “fresh eyes review” of existing business processes to identify improvement areas and develop optimization strategies.
Work closely with discipline leads and geographical teams to ensure new or enhanced processes meet current and future growth needs.
Coordinate across the Group of companies to satisfy requirements in the UK and Ireland, as well as in Municipal, Industrial, and Engineering & Technologies Business units.
Collaborate with cross‑functional teams to drive change and ensure successful implementation of transformation initiatives.
Perform detailed analysis of business operations, identify gaps, and propose innovative solutions.
Develop and deliver training programs to facilitate smooth adoption of new processes and technologies.
Monitor and evaluate the effectiveness of transformation initiatives, making adjustments as necessary.
Ensure compliance with IMS Systems and best practices, uphold ISO Standards, and manage change control, training, and internal/external auditing.
Lead the transformation of paper‑based processes into digital formats to enhance accessibility and efficiency.
Champion Glanua’s Sustainability Strategy, supporting net‑zero goals and circular economy targets through business process improvements.
Prioritise digitisation projects and cloud adoption strategies in collaboration with the Digital Delivery Lead, IT Manager, and departmental teams.
Manage deployment of new applications, overseeing integration, user training, and rollout strategies.
Maintain detailed documentation for application configurations, processes, and protocols.
Support end‑user training and system adoption, ensuring planned rollouts with trial runs and phased implementation.
Assess and recommend enhancements to existing applications to increase efficiency and functionality.
Stay informed on the latest software and digital technology trends to propose continuous improvement solutions.
Project manage incremental process optimisation projects, covering resource planning, supply chain engagement, action tracking, work delegation, and self‑delivery.
Qualifications
Excellent communication and organisational skills.
Ability to work individually and as part of a multi‑discipline team.
Bachelor’s degree in business, quality, management, or a related field.
At least 5 years of experience in systems management or business transformation roles.
Strong leadership and interpersonal skills to effectively engage cross‑functional teams.
Excellent analytical and problem‑solving abilities.
Proven track record of successfully driving and implementing business systems and management solutions.
In‑depth knowledge of ISO accredited systems (Quality, Environmental and Health & Safety).
Ability to adapt to change and thrive in a fast‑paced environment.
Benefits
The opportunity to join an ambitious and growing organisation.
Monday to Friday working week finishing early on Fridays.
22 days annual leave plus 10 bank holidays.
Access to an EAP – a confidential 24/7 365 days employee counselling service, free for employees and their families.
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