Honeycomb is delighted to partner with a leading Northern Ireland bank in the search for multiple Customer Service Administrators, based in Dunmurry.
This is a fantastic opportunity to join a well-established financial institution on a full-time, temporary, ongoing basis.
Enjoy the benefits of hybrid working after training, a supportive team environment, and excellent on-site amenities, including free parking and a fully equipped canteen.
The Role
As a Customer Service Administrator, you'll play a key role in supporting day-to-day operations by providing efficient, accurate administrative and customer service support to one of Northern Ireland's leading banks.
Your responsibilities will include:
Accurately inputting and processing data across internal systems
Scanning and managing important documentation
Handling customer queries via phone and email with professionalism and care
Maintaining accurate records
Preparing and reviewing documents and spreadsheets
Supporting general administrative tasks, including mail handling, document preparation, quality checks, and basic system maintenance
The Person
You are detail-oriented, proactive, and enjoy working in a supportive team environment.
You take pride in delivering high-quality work and great service to internal and external stakeholders
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Essential:
Strong IT skills and confidence using Excel, Word, and internal IT systems
Previous experience in an administrative or customer service role
Comfortable communicating with customers and third parties over the phone
High level of accuracy and attention to detail
A positive, can-do attitude and a willingness to support team goals
Desirable:
Previous experience in the banking or financial services sector
How to Apply
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Cora Montgomery on the details provided.
If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is committed to providing equality of opportunity to all.
*Please note that due to the current climate, it is not possible for us to contact candidates who are not meeting the specific requirements for this role.
We are receiving an exceptionally high number of applications at present, which is not allowing us to call everyone individually.
We thank you in advance for your understanding.
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