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What We Are Looking For
As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities.
Job Responsibilities
* Support the assigned treatment team by assisting with administrative tasks and documentation.
* Complete and distribute letters of engagement, re-engagement, caring letters, and other documentation on behalf of the treatment team.
* Manage the transition protocol trackers for the assigned team(s).
* Print and distribute annual paperwork, IPOS, periodic reviews, letters of concern, and other applicable documentation as assigned.
* Assist assigned team(s) in the completion of scheduled National Outcome Measures (NOMs) and other assessments.
* Assist assigned team(s) in linking individuals served to eligible benefits and resources.
* Collaborate with the assigned treatment team(s), agency staff, and external partners including community resources to support coordination of care for individuals served.
* Attend team, department, and agency meetings as assigned.
* Utilize a trauma-informed approach to deliver services.
* Complete all required documentation completely, accurately, and in accordance with CNS policy.
* Fulfills mandatory education requirements of CNS including internal training and community education.
* Maintain compliance with quality care initiatives including MU, MIPS, CARF, and CCBHC requirements.
* Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
* Assume responsibility for professional growth through reading and attending educational programs and conferences.
* Maintain knowledge and compliance with policies, procedures, laws, and regulations including HIPAA.
* Perform other related duties as assigned.
Qualifications
Required
* High school diploma or equivalent
* Valid and unrestricted Driver’s License
* Transportation or automobile accessibility with current insurance
* Experience in customer service, administrative, or clerical roles
* Proficiency with computers and Microsoft Office
* Strong communication, organization, and time management skills
* Ability to work as part of a multidisciplinary team and with individuals with mental or physical limitations
* Commitment to an inclusive environment
* Discretion and judgment in handling sensitive information
Preferred
* Experience in healthcare or mental health settings, including with adults with severe mental illnesses
* Experience with electronic health records (EHR)
About CNS Healthcare
CNS Healthcare is a non-profit, CCBHC with multiple clinics and clubhouses in Southeastern Michigan, serving over 7,000 people annually with comprehensive health services.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industry: Mental Health Care
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