Mobile Operations Engineer page is loaded## Mobile Operations Engineerlocations: Goldenbridgetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 19, 2025 (12 days left to apply)job requisition id: REQ\_00037613# **Mobile Operations Engineer, Virgin Media Office (Goldenbridge, Dublin)**## **About Virgin Media:**At Virgin Media, we are committed to building networks that deliver exceptional connectivity and seamless customer experiences. Our mobile, broadband, and TV services power how people live, work, and connect. Joining our team means becoming part of an innovative and collaborative environment where your expertise directly contributes to the success of our mobile operations.## **Job Overview:**The Mobile Operations Engineer will play a critical role in supporting Virgin Media Ireland’s mobile core network operations. This role involves the implementation, monitoring, and maintenance of mobile network infrastructure across 3G, 4G, and future 5G technologies. The engineer will also be responsible for ensuring network reliability, performance, and compliance with regulatory standards, while providing technical support and training to internal teams.## **Key Responsibilities:**1. Core Network Engineering & Operations •Design, integrate, and scale core network elements, ensuring compliance with High-Level and Low-Level Designs (HLD/LLD). •Deploy and configure new network elements, ensuring seamless integration with existing infrastructure. •Perform proactive monitoring and troubleshooting of network elements, KPIs, alarms, and performance issues using tools such as Analytics, Wireshark PCAPs and Grafana. •Maintain and enhance network security through implementation of industry best practices. •Ensure adherence to 3GPP standards and GSMA guidelines.2. Reporting & Documentation •Deliver daily operational reports, weekly KPI reviews, and trend analysis to management. •Document all network designs, troubleshooting guides, and operational procedures. •Provide training materials and conduct sessions to upskill internal teams.3. Support & Troubleshooting •Provide Tier 3 support for escalated mobile issues (voice, data & SMS). •Perform detailed root cause analysis and develop preventive measures. •Ensure availability of out-of-hours/on-call support on a rotational basis.4. Regulatory & Compliance •Manage obligations under regulatory frameworks, including participation in the Nuisance Communications Industry Taskforce (NCIT). •Ensure compliance with emergency services requirements and lawful interception standards.5. Collaboration & Continuous Improvement •Work closely with cross-functional teams (VNOC, Voice Operations, Business Support, Vendor Support) to ensure service continuity. •Contribute to innovation by identifying opportunities for automation, optimisation, and system enhancements. •Participate in industry forums and knowledge sharing activities.## **Required Qualifications & Skills:**•Education: Bachelor’s degree in Telecommunications, Computer Science, or related field. •Experience: 5+ years’ experience as a Core or Mobile Network Engineer, ideally with exposure to 3G, 4G, and 5G networks. •Technical Expertise: Protocols (MAP, Diameter, GTP, SIP, RTP, SMPP); Network integration (SCTP, SIP trunks, SMPP connections); Roaming and subscriber profile repository (SPR) solutions; IP routing, switching, and Cloud platforms (AWS, VMware) and monitoring tools (Grafana). •Problem-Solving: Strong troubleshooting and analytical skills with ability to interpret raw data (PCAPs, traces). •Soft Skills: Excellent communication, stakeholder engagement, and teamwork abilities. •Flexibility: Willingness to work flexible hours, travel occasionally, and participate in on-call rotations.Join and you’ll be part of the Virgin Media family. You can trust us to do the right thing by you. We’re a great place to work and we offer impressive benefits too. Get ready for a generous holiday allowance, birthday day off, contributory pension, healthcare and discounts on our fantastic mobile broadband and cable.Virgin Media is one of the country’s leading connected entertainment providers and operates a cable and broadcast business in Ireland. Our cable business delivers multi award-winning services: broadband, TV, mobile and home phone connect thousands of people across the country. We are extending our cable footprint so that more communities can enjoy the benefits of the fastest, widely available broadband speeds from Virgin Media. Our broadcast division, Virgin Media Television is Ireland’s number one commercial broadcaster operating three free-to-air channels (Virgin Media One, Virgin Media Two, Virgin Media Three, plus the Virgin Media Player) and is a significant investor in home produced content across news, current affairs and drama. We offer extensive sports coverage on our Virgin Media Sport and our 6 Extra Sport channels to ensure fans see all games across UEFA Champions League and UEFA Europa League fixtures and more. Through Virgin Media Business, we support entrepreneurs, businesses and the public sector, delivering the fastest speeds and tailor-made services.Virgin Media is part of Liberty Global, the world’s largest international TV and broadband company. Liberty Global connects 21 million customers through operations in 10 countries across Europe subscribing to 45 million TV, broadband internet and telephony services. It also serves 6 million mobile subscribers and offers WiFi service through 12 million access points across its footprint.
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