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Ornua is a leading dairy co-operative which sells premium dairy products globally on behalf of its Member Co-operatives, Ireland's dairy processors and, in turn, Irish dairy farmers.
Ornua has revenues of €3.4 billion and is supported by a global team of approximately 2,800 employees.
The Group operates as a commercial organisation across 10 business units, including 12 production facilities located in Europe, North America, the Middle East and Africa.
The commercial organisation is responsible for the marketing and sales of Ornua's consumer brands including Ireland's most successful food export: Kerrygold.
Consumer markets are served by production facilities in Ireland, Germany and the UK and by in-market Sales & Marketing Teams in Asia, Germany, Ireland, MEA, Poland, Spain, rest of Europe and North and Latin America.
It also manages the procurement of Irish and non-Irish dairy products, the sale of dairy ingredients to food manufacturing and foodservice customers globally, and the implementation of de-risking and trading strategies to manage market volatility.
These activities are supported by production facilities and in-market teams in Europe, North America, the Middle East and Africa.
The Role
The IT Commercial / S&OP Application Specialist is responsiblesupporting theimplementation, optimisation, and ongoing support of commercial and planning applications supporting S&OP / IBP and Trade Promotion Managementprocesses.
The role partners closely with Commercial, Sales, Supply Chain, Finance, and IT teams to ensure Demand & Supply Planning and Trade Promotion Management (TPM) solutions effectively support forecasting, promotional planning, and business decision-making.
This role has a strong focus onERP,Demand & Supply Planning platforms, andCommercialTPM solutions such,operatingwithin FMCG and manufacturing environments.
Key Areas of Responsibility
Commercial, S&OP & Planning Systems
Lead and support the implementation, configuration, and enhancement of
Demand Planning, Supply Planning, and S&OP / IBP
applications
Act as IT application ownerworking in partnership with business ownersfor commercial planning and TPM platforms
Ensure planning solutions are integrated with
ERP
to support end-to-end planning, execution, and financial alignment
Translate business requirements into functional designs and system configurations
Support scenario planning, forecasting accuracy, and supply-demand balancing processes
Trade Promotion Management (TPM)
Supportthe implementation andoptimisation of
TPM
solutions to enable promotion planning, execution, accruals, and post-event analysis
Partner with Commercial and Finance teams to ensureaccuratetrade spend forecasting, control, and ROI measurement
Work alongside integration, datateamsand business to ensure TPM data and processes are integrated with Demand Planning and
Infor ERP
financial and sales data
Business Engagement & Change
Act as a trusted IT partner to Commercial, Supply Chain, and Finance stakeholders
Engage inworkshops to define S&OP processes, KPIs, and system requirements
Support business changeand initialuser adoption, training, and documentationwhere relevant.
Address systems defects and enhancements where necessary
Work in partnership with the business to driveimprovement in commercial planning and promotional effectiveness
Integration, Data & Analytics
Work with integration and data teams tomaintainrobust interfaces and data governancebetween Demand & Supply planning and commercial systems and ERP / other business systems and data platforms
Enable performance reporting, what-if analysis, and scenario modelling
Delivery, Governance & Support
Manage application lifecycle activities including enhancements, upgrades(enhancements), and vendor coordination
Ensureappropriate governance, controls, and documentation are maintained
Key Skills / Attributes
Proven experienceinimplementing/ supportingDemand & Supply PlanningandS&OP / IBPsolutions, preferablyin FMCG or manufacturing environments
Hands-on experience withERP(Infor preferable but not mandatory) forcommercial, supply chain, or finance integration
Experience implementing and supportingTPM solutions
Strong understanding of end-to-end S&OP processes and commercial planning cycles
Experience integrating planning and TPM tools with ERP platforms
Strong business analysis and stakeholder engagement skills
Strong communicator able to engage commercial, supply chain, finance, and IT stakeholders
Commerciallyand S&OPfocused with a data-driven mindset
Structured, delivery-oriented, and detail-focused
Comfortable operating in complex, cross-functional environments
Continuous improvement and customer-focused approach
Degree in technology or business
5+ years' experience
Experience with Infor planning solutionsand Infor M3 ERPor otherenterprise ERP and Commercialplanningtools
Knowledge of trade spend management, accruals, and promotional ROI analysis
Experience working with system integrators and software vendors
Customer Focus:
Advocates for the customer, balances customer and business needs, and spots opportunities for growth.
Forward-Looking:
Helps others to accept change, implements change, and looks ahead to anticipate change.
Curious:
Open to asking questions and willing to learn and continuously improve.
Working Together:
Encourages co-operation in own team and supports cross-functional working.
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