IT Field Engineer Position
We are seeking an experienced IT Field Engineer to join our professional service team.
* Key Responsibilities:
o Plan, install, and configure IT infrastructure (servers, storage, networking, cloud).
o Determine requirements for new IT solutions and projects to meet client specifications and standards.
o Collaborate with project managers and clients to ensure successful delivery of projects.
o Document installations, configurations, and project activities.
o Provide on-site/remote support during deployments, troubleshooting issues.
o Assist pre-sales teams with technical input for solution design and quotes.
o Build strong client relationships throughout project lifecycles.
o Share knowledge with internal teams and support handovers.
o Ensure compliance with company, security, and health and safety standards.
o Complete assignments on time and report progress to stakeholders.
Required Skills and Qualifications:
* At least 2 years' experience in network/server support and installations.
* Familiarity with LAN/WAN, network services, and security.
* Knowledge of TCP/IP, DHCP, DNS, SNMP, RDP.
* Experience with Windows Server, Active Directory, Hyper-V & VMware vSphere/ESXi.
* Firewall experience (Fortinet or similar) is desirable.
* Exposure to wireless network implementation is beneficial.
* Strong Microsoft application skills and IT literacy.
* Excellent communication, organizational, and problem-solving ability.
* Proactive, adaptable, and eager to learn in a fast-paced environment.
This is an excellent opportunity to develop your skills and knowledge in IT infrastructure and network engineering. If you are interested in this position, please get in touch for a confidential discussion.