Job Description This role is responsible for delivering excellent culinary and customer service standards within a fast-paced catering environment.
You will lead and develop a culinary team while ensuring operational excellence, food quality, and client satisfaction at all times.
Job Responsibilities Deliver exceptional customer focus and service delivery Work effectively as part of a team in a fast-paced environment Demonstrate a passion for great service Input team weekly working hours into the payroll system Create culinary menus two weeks in advance, avoiding clashes with other units Ensure all staff strictly adhere to the Unit Dress Code Maintain accurate and effective use of Windows Office systems Train, mentor, and support team members Engage, develop, and lead culinary professionals Demonstrate excellent recipe knowledge Develop innovative culinary solutions in the most financially efficient way Plan and execute team meetings and daily huddles Maintain strong communication and working relationships with clients, customers, and staff Empower the team to deliver excellence in customer service Investigate concerns, respond to catering service needs, and take corrective action where required Maintain the integrity of the Aramark standard food offer Ensure consistent food quality, presentation, and service standards Qualifications Previous management experience, responsible for developing and executing culinary solutions Ability to offer a wide variety of culinary solutions to meet customer and client needs Experience coordinating and leading culinary operations Strong understanding of production, presentation, and service standards Proven ability to apply culinary techniques and manage final food presentation Minimum 2 years' experience as Head Chef leading a substantial kitchen brigade Responsible for food production and labour management Recognised culinary or kitchen management qualification Previous culinary experience (essential) Previous experience working in Hospitality Passionate about the culinary industry Service-driven and customer-focused Excellent attention to detail Passion for continuous improvement Strong communication skills