SaaS Business AnalystLocation:LimerickRole PurposeThe SaaS Business Analyst will support the governance, onboarding, monitoring, and integration of the organisation's SaaS provider landscape. This role requires strong analytical capabilities, structured documentation skills, and the ability to coordinate with cross-functional teams to ensure consistent standards and processes across approximately 365 SaaS providers.Key ResponsibilitiesCoordinate with internal stakeholders including Procurement, Onboarding, Access Management, and ASM to ensure effective management of SaaS providers.Support the evaluation of new SaaS providers, including the assessment of monitoring requirements and determining whether onboarding should proceed.Assist in categorising SaaS providers according to risk type (e.g., money movement, high risk, specialised services).Determine appropriate integration paths for each SaaS provider, including assessment of compatibility with Obsidian ("plug-and-play") or the need for alternative tools such as Defender for Cloud.Work with engineering teams responsible for building custom connectors where standard integration options are not feasible.Facilitate and document meetings, workshops, and stakeholder discussions.Develop and maintain detailed process maps, workflows, and supporting documentation to standardise the SaaS onboarding and monitoring framework.Contribute to risk assessments and ensure compliance with internal governance standards.Skills & Experience RequiredProven experience as a Business Analyst, ideally within a technology, SaaS, financial services, or similarly regulated environment.Strong skills in process mapping, workflow design, and documentation.Ability to analyse technical and operational requirements and translate them into structured processes.Experience engaging with cross-functional teams and managing multiple stakeholder groups.Strong organisational, communication, and problem-solving skills.Familiarity with SaaS onboarding, monitoring tools, cloud technologies, or vendor governance is desirable.Personal AttributesDetail-oriented with a structured approach to work.Strong interpersonal skills and the ability to collaborate with both technical and non-technical staff.Proactive, with the ability to prioritise effectively and manage competing demands.Comfortable working in a dynamic environment with evolving requirements.