GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer's lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
To ensure the efficient handling, organisation, and flow of stock, supporting the store's operational excellence and contributing to an exceptional customer experience through accuracy, care, and teamwork.
Responsibilities include:
* Receive, check, and process stock deliveries, promptly reporting any discrepancies
* Maintain a safe, organised, and tidy stockroom, ensuring merchandise is handled with care
* Follow company procedures for deliveries, returns, and special orders
* Keep accurate records of returned stock and liaise with suppliers where required
* Support stocktaking preparation and contribute to accurate inventory control
* Merchandise stock according to company standards, ensuring products are accessible and well-presented
* Meet deadlines for internal distribution and store replenishment
* Provide excellent customer service when assisting customers or colleagues, both in-person and by phone
* Use basic Excel and digital systems to maintain accurate stock data
* Comply with security protocols and report any issues or suspicious activity
* Operate equipment safely, adhering to all health & safety procedures
* Support the team with general duties, as directed by management
* Foster a positive and collaborative working relationship with colleagues
KNOW WHAT WE'RE LOOKING FOR
* Strong attention to detail and accuracy in handling stock
* Organised and able to manage multiple tasks effectively
* Reliable with a strong sense of accountability
* Good numerical and IT skills, including basic Excel
* Physically able to carry out stockroom tasks, including lifting and moving stock
* Experience or interest in logistics, warehousing, or retail operations (desirable)
* A team player with strong interpersonal skills
* Flexible and adaptable to changing priorities
* Professional, with a customer-focused attitude
* Demonstrates initiative and a willingness to learn
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don't discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren't just welcomed – they're positively nurtured. After all, we want you to bring your whole self to work. Please contact us at to request accommodation.