About Us:
Open year-round in the heart of Lisdoonvarna, our hotel provides a welcoming retreat on the edge of the Burren and the Wild Atlantic Way. We cater to both short-term visitors and long-term guests, offering a comfortable and supportive environment for extended stays as well as holiday breaks. With a strong focus on Irish hospitality, modern comfort, and exceptional service, we are seeking a Night Porter to join our dedicated team.
Role Summary:
The Night Porter will be responsible for ensuring the safety, security, and comfort of guests during the night shift. This role involves guest service, overnight cleaning and preparation, and maintaining a welcoming environment. You will act as the main point of contact for guests overnight and ensure that the hotel runs smoothly outside of daytime hours.
Key Responsibilities:
* Welcome late arrivals and assist with check-in/out as required.
* Provide a professional and friendly service to guests during the night.
* Ensure the security of the hotel, guests, and staff by carrying out regular patrols and monitoring access.
* Respond to guest queries, requests, and emergencies promptly and effectively.
* Prepare meeting rooms and public areas for the next day's events and activities.
* Carry out light cleaning duties in public spaces (e.g., lobby, bar, restrooms) during the night.
* Assist with setting up for breakfast service or early morning requirements.
* Handle telephone and reception duties overnight.
* Ensure that all health and safety standards are adhered to and report any issues to management.
* Maintain accurate logs of nightly activities, incidents, and guest interactions.
Qualifications & Skills:
* Previous experience in a Night Porter or hospitality role preferred but not essential.
* Strong communication and customer service skills.
* Reliable, trustworthy, and able to work independently with minimal supervision.
* Good problem-solving skills and ability to remain calm in emergencies.
* Physically fit to carry out manual tasks (moving furniture, handling luggage, cleaning).
* Flexible with hours, including weekends and public holidays.
Job Type: Full-time
Pay: From €28,000.00 per year
Benefits:
* On-site parking
* Sick pay
Work Location: In person