Job Opportunity: Freight Operations Manager
We are seeking a highly skilled and motivated Freight Operations Manager to oversee the management of customer accounts, scheduling drivers and vehicles, and maintaining high-quality working practices.
Key Responsibilities:
* Manage customer relationships and communicate effectively with customers, suppliers, and partners.
* Schedule drivers and vehicles to meet customer demands and ensure efficient logistics operations.
* Respond promptly to customer inquiries and resolve issues in a professional manner.
* Accurately record and maintain customer data, as well as perform administrative tasks.
* Collaborate with colleagues across departments and locations to achieve business objectives.
Requirements:
* Proven experience in a similar role or industry.
* Excellent communication and organizational skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office applications.
* Prior experience in air freight and customs is advantageous.
Benefits:
* Career development opportunities and clear promotion prospects.
* Generous annual leave entitlement.
* Employer contributions to pension plans.
Essential Skills:
* Supervise FCL/LCL shipments.
* Clear customs procedures.
* Create quotes and proposals.