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We are seeking a highly capable and experienced GSOC Manager to lead our Clients Global Security Operations Center. The GSOC Manager is responsible for overseeing 24/7 monitoring operations, managing incident response, and ensuring proactive threat intelligence and situational awareness across all sites. This role is critical to ensuring the safety of personnel, facilities, and assets on a global scale.
Key Responsibilities
Lead and manage day-to-day operations of the Global Security Operations Centre (GSOC), including supervising GSOC analysts/operators.
Oversee the intake, triage, escalation, and resolution of incidents, alarms, and emergencies.
Ensure timely and accurate communication of critical incidents to internal stakeholders and senior leadership.
Develop and maintain standard operating procedures (SOPs), escalation protocols, and performance metrics.
Coordinate with global site security teams to maintain alignment on threat monitoring and emergency response.
Implement and maintain security technologies such as access control systems, CCTV, alarm systems, and mass notification tools.
Conduct after-action reviews, incident debriefings, and generate intelligence reports.
Stay current on global threat environments, travel advisories, and geopolitical risks affecting business operations.
Assist in GSOC staffing, training, and development to maintain a high-performance, professional team.
Serve as the GSOC liaison for executive protection, crisis management, and business continuity planning.
Requirements
Minimum 5 years of experience in a security operations or intelligence-related field; at least 2 years in a supervisory/management role.
Experience working in or managing a 24/7 security operations Center or command Center.
Strong understanding of physical security systems (CCTV, alarms, access control, etc.).
Excellent incident management and communication skills.
Ability to analyse data and provide actionable intelligence to decision-makers.
Familiarity with risk management, crisis response, and corporate security protocols.
Preferred: Corporate GSOC experience.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Security and Investigations
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