Commercial Support Professional
This role involves providing high-level operational and administrative support to the Director of Sales.
About the Role:
* We are seeking a detail-oriented individual to manage commercial projects, coordinate tender submissions, and internal/external events.
* The ideal candidate will be responsible for calendar management, including scheduling key meetings and supporting strategic planning with commercial partners.
You will work closely with the Business Intelligence team to develop a data-driven playbook based on customer and product insights. The Commercial Support Executive will also collaborate with the Director of Sales, Commercial Enablement Manager, and other internal teams to drive efficiency, maintain structure, and support strategic sales goals.
Key Responsibilities:
* Sales Operations & Executive Support
* Provide daily operational and administrative support to the Sales Director, including managing their calendar, scheduling meetings, and coordinating travel.
* Prepare for meetings, including room setup, refreshments, and presentation materials.
* Monitor and manage email communications on behalf of the Sales Director where appropriate.
* Handle confidential information with discretion and professionalism.
* Track and follow up on key actions and deliverables across the sales team.
* Tender Management
* Coordinate and prepare public and private sector tender submissions for both Northern Ireland and the Republic of Ireland.
* Liaise with internal departments to gather required documentation, pricing, and compliance materials.
* Maintain a library of standard responses, certificates, and supporting documents.
* Monitor tender portals and ensure all deadlines and submission requirements are met.
* Project Coordination
* Support the planning and execution of strategic sales and commercial projects.
* Track project timelines, deliverables, and outcomes.
* Assist in the development and documentation of Standard Operating Procedures (SOPs) and process improvements.
* Facilitate collaboration between Sales, Marketing, Operations, Purchasing, and other departments.
* Administrative & Organisational Support
* Maintain accurate records, files, and documentation.
* Support event planning, conference logistics, and internal communications.
* Ensure smooth day-to-day operations and act as a reliable point of contact for internal stakeholders.