Department:
IT
Employment Type:
Full Time
Location:
Dublin 18
Compensation:
€36,000 / year
Description
The Desktop Support Engineer will report to the Senior Infrastructure Engineer.
As a key member of the IT team, you will be responsible for day-to-day support and administration of the LAN, desktop / laptop and peripherals.
Key Responsibilities
Setup computers and install software for various applications and programs.
Interact with staff on desktop problems and their resolution.
Manage ordering of desktops / laptops and peripherals
Update asset inventory so that it is always current
* Maintain computer peripheral devices like printers and resolve associated problems.
* Ensure all devices are patched monthly
* Train end users on usage of computer hardware and software.
* Manage and administer key Microsoft technologies, such as Active Directory, WSUS, WDS, MS Exchange
* Manage and maintain company email system, anti-virus, web and email filtering
* Wi-Fi configuration and maintenance
* Develop and build effective working relationships with colleagues and third-party partners.
* Adhere and enforce IT security policies as per corporate policies.
* Extend computer support for system software and hardware as required.
Skills, Knowledge And Expertise
* Firewall: Web-blocking, Anti-virus
* OS: Win 10
* Thorough knowledge of Active Directory and Domain Controllers
* A self-starter with common sense approach and an attention to detail
* Capable of adapting to changing priorities and thrive in a fast-paced work environment
* Tenacious problem solving
* Excellent communication skills
* Enjoys working in a close-knit team
Qualifications:
* Third level technical qualification preferred
Beneficial:
* Networking: VLANs, Switching, Routing, WANs
* Basic Linux
* Windows server 2016, 2019
Benefits
* Competitive salary and bonus structure
* Company Matching Private Pension Contribution Scheme with Zurich Life
* Health Insurance Group Scheme with Laya Healthcare
* Employee Assistance Program provided by TELUS Health
* Free Online GP Services via
* Excellent career progression opportunities in a growing company with strong market presence
* Fast-paced, friendly team environment
* Continuous training and development
* Annual leave that increases with service
* Exclusive PrepayPower and Yuno Energy Staff Tariff
* Modern offices with excellent facilities in Sandyford and flexible hybrid working options
* Active CSR, Wellness, and Social Committees plus great social events
* Refer-a-Friend Scheme
* TaxSaver Travel Tickets & Bike-to-Work Scheme