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Help desk coordinator

Kildare
Hr Duo, Ltd.
Help desk coordinator
Posted: 7 June
Offer description

Permanent (Full-Time) Accuscience Ireland Ltd €30,000 - €35,000 Office
Key Responsibilities and Duties
Purpose of role
Responsibilities
Take responsibility for the effective organisation and management of day-to-day administrative tasks that arise within the Service function.
Ensure items are processed and closed according to company deadlines, standards, and operational requirements.
Manage transactional entries on different software packages to ensure all data and records are maintained on our systems ensuring weekly/monthly/quarterly reports are accurate.
Provide support to the operations team on scheduling of work and jobs on a daily/weekly basis, as needed.
Collaborating and working with the entire Service team to consistently deliver customer service excellence.
General administration in the service dept and any other adhoc general office duties, as directed by your manager.
Key Skills and Competencies
The ability to work independently and as part of a team, to multitask and to prioritise work
The ability to adapt to new tasks and flexibility in approach to work
Ability to multitask
Microsoft Outlook, Microsoft Office
Work Scheduling
Good communicator, comfortable dealing with people at all levels of the organization
Additional Information
Number of positions: 1
Contact: Pinky Gupta
Key Skills: Admin, Organizational Skills, MS Office, Customer Service, Phone etiquette, Technical background, Problem solving skills, Communication
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