Role Title Intel Off-site Warehouse Administrator Business Unit DHL Global Forwarding Location Robinhood Road Scope of Role Administration of Warehouse Operations Days reviews, recognises and supports achievement Encourages and motivates team members and work colleagues Customer Orientation Basis decisions on how his/her actions impact on customers and DHL.
Builds and maintains effective relationships with customers, suppliers and other departments.
Focuses on the needs of customer and seeks to meet and exceed expectations.
Quickly and practically solves problems, seeking advice where necessary.
Appreciates what customers want and continuously strives to meet customer expectations.
Problem Solving Identifies issues, problems and opportunities.
Deep dives to identify root causes of issues Applies formal problem solving techniques Evaluates risk Gathers information and analyses cause and effect.
Quickly and practically solves problems.
Establishes effective work processes and measures.
Documents and communicates awareness of the problem, solution and action taken.
Commitment to Excel Achieves work targets and is willing to take on additional roles/responsibilities.
Continuously reviews current processes.
Seeks and is open to feedback from others.
Always behaves in a manner consistent with DHL's values.
Demonstrates a positive attitude to change.
Flexible approach to work.
Looks for opportunities in a changing situation.
Provides detailed advice to others Takes initiative to keep skills up to date Procedural Skills Ability to organize own workload across a range of responsibilities