Customer Service Representative Role
We are currently seeking an experienced Customer Service professional to join our team in Ireland. This is a permanent, office-based position.
This role offers the opportunity to work in a dynamic environment where you will be responsible for:
* Providing exceptional customer service and support via various communication channels.
* Resolving customer queries promptly and effectively.
* Maintaining accurate and up-to-date records of customer interactions and transactions.
* Collaborating with colleagues to achieve high levels of customer satisfaction.
To succeed in this role, you will require:
* Previous experience in a customer-facing or call centre environment.
* Strong IT skills, particularly with Microsoft Office applications.
* Excellent verbal and written communication skills.
* Ability to work well under pressure and manage multiple priorities.
The ideal candidate will possess strong interpersonal skills, a positive attitude, and a commitment to delivering exceptional customer service.
Key Responsibilities:
* Customer Liaison
* Data Entry
* Process Improvement
This role offers a competitive salary, opportunities for growth and development, and a collaborative work environment.